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Is Your Organization’s Voice Constrained or Free?

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We all have a voice. And when we speak as a company, we have a voice too. But is it constrained and scratchy? Or is it free and earnest?

In her book, Freeing the Natural Voice, author Kristin Linklater describes stresses the need to learn to get in sync with the body’s “natural wiring” to free up body function and thus your voice. As a singer, I know this well, and find our demanding, “microwavable instant potatoes” culture often antithetical to what is needed in singing one’s best: simplicity and rest.

Singing

© Flickr user Tim Waclawski

Linklater wrote the book primarily for actors to get in touch with their bodies, but the same is true for any medium in which someone is using their voice. That could be speaking to an audience, working in business development or sales, leading or participating in team meetings, or simply someone who needs to communicate more freely. What is interesting to note is the scientific reality of the body and voice:

The central nervous system is connected to every point of the body by nerves, which are bundles of axons originating in the cell body of neurons. The collection of all nerves connecting the central nervous systems, (brain, for short) with the periphery and vice versa constitutes the peripheral nervous system. Nerves transmit impulses from brain to body and from body to brain. The brain and the body are also interconnected chemically by substances such as hormones which course in the bloodstream.

Isn’t it curious that organizations are supposed to function like a body, yet are made up of individual bodies whose nervous systems and hormones are all getting input from other stimuli? It begs the question: whose nervous systems are influence in your culture and people, and are they getting the messages your leaders want them to receive? Who is the central point of your nervous system in your organization, and is their voice free to speak? Is there permission in your organization for you to “sing” freely?

Silence and Shushing

© Flickr user Brian Tomlinson

In my coaching practice, I have found the obvious tension of personal life, work, and leadership to be central to how an individual thrives in their work and adds value to the workplace. Their joy is unhindered by the free space of a place where there is room to bring the whole person to the table and make an offering of talent and gift.

Too often, sadly, this is encumbered by either no central nervous system stimuli (guidance) at the top to make communication clear, or a very limited nervous system that makes every one else anxious by sending messages full of fear, pressure, and dissatisfaction.

As a coach and consultant, I believe there is powerful merit in building a case for an attitude of trust and joy to be at the center of one’s organization. Bringing our mutual gifts to serve, not only to the individuals with whom we have direct contact, but also to the organization, suggests that “the whole is often greater than the sum of the parts”

No one’s voice is the same as another. Haven’t you often been able to distinguish a person—without seeing them—but rather by just hearing their voice? It is our voice that reflects our distinctiveness, our personalities, our spirit.

In their book The Leadership Style>, authors James Kouzes and Barry Z. Posner say it this way:

[Voices] are unique. They set us apart from everyone else. They tell insiders and outsiders what is different about our group or our company….only when people understand how we are truly distinctive, how we stand out in the crowd, will they want to sign up with us.

If you want to lead your company, your group or team, in a way which frees up their voices, take time to get to know them as individuals, not just talent or as a human resource. They are individual contributors with passions and dreams and interests and yes, talent. Their creative and artistic talents may surprise you shared as only one facet of their being. Their total potential, however, could actually be unharnessed and unlocked by the neurons of your nervous system. This encourages them to unharness their bodies and voices to become the unique persons that they are meant to be as well as what they are meant to give to your organization.

The best advice for managers and coaches alike? Focus on freedom. Help people lift their voices and sing.

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Marcia Newman

Marcia Newman

Marcia Newman collaborates with organizations and people to maximize talents and resources to answer their "why". Using original techniques, she helps convert out of balance energy to re-aligned action. A creative leadership expert, Ms. Newman's enthusiasm and spirit generate solutions for strategic action becoming purpose, mission and ultimately, ownership.
Marcia Newman
Marcia Newman

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  • James Ryan

    Great take on leadership! I sometimes ask leaders, “What is the personality of your team.” I’m often surprised that they can’t describe it like they could describe an individual’s personality.

    • robbyslaughter

      I agree, Ryan! I love this piece by Marcia.

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