Search Results for: customer service

Europe Leads in IT Efficiency

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The US is falling behind counterparts in Europe in providing beneficial technology services, according to a study by Computer Associates. The issues are not with product knowledge, expertise or system availability, but the quality of processes.

Business Owners Need To Practice Gratitude

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As a business owner, how often are you grateful in your business life? Do you stop and reflect on all the blessings your business has received at the end of each year? Or, do you have a special customer appreciation event once or twice a year to say thanks for customers’ patronage?

3 Ways You Can Build Successful Relationships

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You’ve probably heard that you can never have too many friends – and that’s especially true when it comes to business peers, partners, customers and clients. Getting to know potential clients and other business owners before talking about business is one of the first things I do.