The names might sound unfamiliar, but a story in a Pakistani newspaper reports on inefficiencies in local community boards that might well be in your own hometown.
According to Khalid Hasnain of the Dawn Newspaper Group, the district government in Khanewal, Pakistan has approved development projects for citizen groups with a failing track record.
This follows some 1.5 million rupees provided for milk chillers, another 1.5 million for furniture for a high school, and just under 1.1 million rupees for an ambulance—none of which have actually been purchased. There are also questions about proper coordination between various offices as well as whether or not application timelines have been enforced by the Executive District Officer.
Sound eerily familiar? Almost every organization around the world deals with challenges in workflow and process management. In the case of this particular story, the process improvement issue has to do with the difference between what was planned and what was actually executed. Whether this is fraud or simply incompetence will have to be a detail for future investigative journalism.
To understand how a company or non-profit can improve, business consulting firms like AccelaWork recommends starting with a workplace diagnostic. This helps identify key components of every activity and provides opportunities to transform workflow for the benefit of stakeholders. Although you may not be wrestling with funding issues for municipal projects in the Punjab province, your organization may have inefficiencies that warrant further investigation. Contact AccelaWork to arrange an appointment today!