The Methodology Blog / News

Recent Blog Posts

Case Studies Cannot Replace Active Analysis

AccelaWork published a case study about a company that decided to adopt a temporary policy to help train new staff members. Increased employee awareness, however, led to a permanent adoption of the change. (more…)

Conquering Airports On Black Wednesday

The eve of Thanksgiving carries the same chaotic, stressful reputation as it has for decades passed: the busiest travel day of the year. Yet, no matter how many years go by, no matter what precautions are taken or how much media attention it gets, there are still doubts as to whether people will make it home to their loved ones in time for turkey.   (more…)

The Impact of Framing On Subliminal Behavior

When conference organizers provide dinner for attendees, they usually plan a regular meal and a vegetarian option. Most people choose the former, but not because they prefer meat. Instead, it’s how the options are presented that makes guests into omnivores or vegetarians. (more…)

Worker Productivity Displayed on Twitter

An Indianapolis-based firm announced they had rejected a candidate for an internship. They even explained the mistake: he left a message on Twitter that made it seem like he was goofing off at his current employer. (more…)

Employee Satisfaction Meets Customer Service

Customer service, or lack thereof, is an enormous part of thriving in business today. Yet, as one airline employee discovered, people must be cautious with how they respond to frustrated consumers. Otherwise, they may get fired. (more…)

Government Productivity and the Cold War

Over at the Lean Blog, Mark Graban reported on a Wired story about former Defense Secretary Robert McNamara. Apparently when he ordered secure numeric codes to be placed on the weapons nuclear arsenal, the Strategic Air Command set the passwords to all zeros. (more…)

Productivity Growth Hits a Wall

Over at the Creo Quality Blog, Jon Speer wrote about the frustration of companies that are divided into silos. “Stop building walls”, Speer advised, and instead “Figure out how to tear them down.” (more…)

Productivity Growth Through a Competitive Edge

According to Barbara Findlay Schenck, contributor to MSN’s Business on Main, the three elements that all customers desire are price, quality and speed. Her advice for companies: “deliver on all three fronts to win and keep customers.” (more…)

The Flu and the Value of Hearing All Sides

As the swine flu crept up in many homes, schools, workplaces, and public areas throughout our nation, people were starting to fret about securing an H1N1 shot before they ran out. To make matters worse, there was a new controversy on who qualified as “high risk.” (more…)

Graffiti and Good Behavior

The walls in some public bathrooms seem to attract scribbles and markings. But one researcher found a completely effective method to stop graffiti for practically no cost whatsoever. (more…)

Workplace Productivity From Dilbert

The concept of workflow and its impact on productivity is often highlighted on our blog. The classic workplace comic strip, Dilbert, had an interesting take on the subject. (more…)