The Methodology Blog / News

Recent Blog Posts

Doing Nothing Is Not Really an Option

Have you ever stood still in a river and felt the water rush by you? The water can be a gentle push against you, or it can be forceful. It can cause you to lean, struggling to stand upright. (more…)

How to Manage Customer Complaints

Customer complaints happen to the best of us. No matter how well you rank in satisfaction surveys, one thing’s for sure: Complaints will emerge at one time or another. (more…)

Fight Distractions When Working From Home

As a freelancer, I am constantly on the lookout for ways to stay productive. It’s easy to fall prey to distractions. These tips will help you power through instead of disturbing your workflow. (more…)

A Failure of Ethics

A Philadelphia prosecutor was charged with accepting luxury gifts in exchange for official favors. Despite this, he has plead not guilty to all charges. (more…)

Keeping Millennials Engaged At Work

Millennials, are you ready for new job opportunities? Do you find yourself lacking the desire to be loyal to your current company? Don’t worry, you’re not alone. (more…)

Does United Airlines Have Poor Leadership?

As you have probably seen in the news, a man was forcefully removed from a United Airlines flight that was overbooked. The video went viral, and people were outraged. They should have been. (more…)

How To Communicate Skillfully

If you just communicate, you can get by fine. But what if you put some more effort into it? If you learn to communicate skillfully, you can work miracles! (more…)

Workplace Relationships: Part Two

Are your relationships in balance? Part two of finding out how to balance our relations at work will help us learn where we stand and how to score our relationships. (more…)

Twitter Is Changing Customer Service DMs

If you use Twitter for your business needs, then you will be pretty happy with this news. They have changed their customer DMs. Now, you’ll deal with real, live people instead of chatbots. (more…)

High Performers Operate on Automatic

According to NFL player Adam Vinatieri, “There was a perception of kickers not being athletes.” The reason for his success? He’s learned to operate on automatic. (more…)

Why Think About Your Values?

Have you given much thought to what your values are and how they reflect your own goals? Maybe it’s time to turn a critical eye to those values and how they benefit you. (more…)

Workplace Relationships: Part One

Typically when a work relationship spins out of the positive and into the negative, a process I call “The Three R’s” has been present in some way. (more…)