Posts By: Ashley Lee

Repairing Mistakes Through Good Customer Service

Making mistakes are a part of life. This we know. But, when you are in the service industry, failure to follow-through properly with services rendered can have damaging effects on your business. That’s why customer service is so important. (more…)

Real Professionals Don’t Confirm Appointments

If you’ve ever made a doctors appointment, it’s pretty much expected you’ll receive a reminder phone call or email about your upcoming appointment. But, when it comes to business meetings, confirming appointments is a bad way to go. Here’s why. (more…)

Never Use Email to Discipline Someone

Making mistakes at work is inevitable. Some situations arise from complete oversight. Others may be a result of disorganization, irresponsibility, lack of accountability, or even pure laziness. No matter the cause, it’s important to remember: never use email to discipline someone. (more…)

Language For A Better Brain

Did you know that having a second language under your belt not only makes you a more desirable candidate in business, but it also improves your brain? (more…)

Observation and Assumption

A friend of mine divulged a story the other day that made me think about the divide between making an observation and making an assumption. At what point do our actions change as a result of how we utilize these perspectives and what impact does it have on business? (more…)

Self-Sabotaging Productivity

Procrastination is not an uncommon word, so chances are you’ve heard (and perhaps know from personal experience) all about its effects on productivity. But, did you know there is a different level to procrastination called self-sabotaging? (more…)

Secrets Revealed: What Productive People Do

When it comes to productivity, we are all probably in the same boat: we want to improve. So, when we see other people who appear to “have it all together” it’s only natural to ponder what their secrets are. Let’s find out shall we? (more…)

Why I Love Not Hearing From My Remote Team Often

In business, a proper definition of a job and its specific responsibilities is key. Likewise, is the importance of communicating such expectations to employees. So if you’re not hearing from remote team members, consider it an accomplishment worth celebrating. (more…)

Investing In Your Employees

When it comes to making employees feel valued, there are surely plenty of avenues that companies can take to achieve this exact goal. And while providing certain office perks may seem like the best option in this regard, perhaps there is an even better way. (more…)

Productivity From Summer Internships

For some companies, taking on summer interns is a priority, but for others it’s neither ideal nor convenient. In today’s post, we’re highlighting reasons why taking on a team of eager learners can enhance office productivity. (more…)